For UK distributors, wholesalers and manufacturers of 50 to 500 people

What does keying orders, or pricing quotes, cost you a year?

Put in your own figures and see what the work costs you today, in staff time and in pounds. It doesn’t guess at savings.

The calculator needs JavaScript, which is switched off in this browser. Here is the arithmetic, so you can work it through by hand with your own figures. A week is five working days and a full-time week is 37.5 hours.

Order desk

Hours a week spent keying orders: Orders keyed in a day, times the minutes each one takes, divided by 60, times 5.
Full-time people: Hours a week divided by 37.5.
Cost a year of keying: Orders a day, times minutes per order, divided by 60, times working days a year, times the cost of an hour.
Cost a year of fixing mistakes: Orders a day, times the number in every 100 that need fixing, divided by 100, times working days a year, times the cost of fixing one.
Total a year: Keying plus fixing.
Total a month: Total a year divided by 12.

Quote desk

Estimator hours a week on quotes: Quote requests in a day, times the minutes each one takes, divided by 60, times 5.
Full-time people: Hours a week divided by 37.5.
Cost a year of pricing quotes: Quote requests a day, times minutes per quote, divided by 60, times working days a year, times the cost of an hour.
Quotes priced a month: Quote requests a day, times working days a year, divided by 12.
Orders won a month: Quotes priced a month, times the number in every 100 that turn into orders, divided by 100.
Value of orders won a month: Orders won a month, times the average order value.

Order desk

Your figures

Orders keyed in a day

Minutes to key and check one order

Cost of an hour of that person’s time, with on-costs Pay plus employer’s National Insurance and pension

Orders in every 100 that need fixing after they go out

Cost of fixing one Credit, re-delivery and time

Working days a year

What that comes to

Hours a week spent keying orders: 30.0
Full-time people, at 37.5 hours a week: 0.8
Cost a year of keying: £30,000
Cost a year of fixing mistakes: £13,500
Total a year: £43,500
Total a month: £3,625

The starting figures are an example, not a benchmark. Put in your own.

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How it’s worked out

Your figures, multiplied out.

The only fixed numbers are a five-day week, a full-time week of 37.5 hours and twelve months in a year. Money is rounded to the pound, hours and people to one decimal.

Order desk

Hours a week spent keying orders: Orders a day, times minutes per order, divided by 60, times 5.60 × 6 ÷ 60 × 5 = 30.0
Full-time people: Hours a week divided by 37.5.30.0 ÷ 37.5 = 0.8
Cost a year of keying: Orders a day, times minutes per order, divided by 60, times working days a year, times the cost of an hour.60 × 6 ÷ 60 × 250 × £20 = £30,000
Cost a year of fixing mistakes: Orders a day, times the number in every 100 that need fixing, divided by 100, times working days a year, times the cost of fixing one.60 × 2 ÷ 100 × 250 × £45 = £13,500
Total a year: Keying plus fixing.£30,000 + £13,500 = £43,500
Total a month: Total a year divided by 12.£43,500 ÷ 12 = £3,625